What Data We Collect
The personal data we collect from you includes:
Your name and email address when you sign up to our mailing list or submit an enquiry via the website contact form.
Your contact phone number and address.
Your medical details provided on the health questionnaire in order for you to participate safely in our classes.
The contact details of the person you nominate as your emergency contact person: including their phone number, name, email address, address.
Your purchase history of classes, courses and services.
Why We Collect Your Data
We collect this information in order to ensure that we have all the relevant information needed to determine the best class for your needs.
How Your Data is Stored and Secured
How Long We Keep Your Data
We will only retain your personal data for as long as it is needed for the purposes set out in this document and/or the law requires us to. In general, this means that we will only hold your personal data for a minimum of 1 year and a maximum of 7 years.
You have the right to request information about how your personal data is processed and a copy of that personal data. You can request that anything inaccurate in your personal data is corrected immediately. You can also raise an objection about how your personal data is processed and request that your personal data is erased if there is no longer a justification for it and ask that the processing of your personal data is restricted in certain circumstances.
How We Contact You
We will send you important reminders and notifications about your bookings and account details via email for example, purchase receipts, appointment reminders, waiting-list notifications. We usually send only 2-3 promotional emails each month, on topics ranging from seasonal news, workshops, the launch of new classes or services, or insights into our pilates community. The frequency of these emails may increase if there are a number of important changes at the studio. If you wish to make any changes to the way we contact you, the best way is to get in touch with us directly and we can manage your preferences directly from your studio account. Additionally, if you have never received any email reminders or sale receipts from us and wish to subscribe please also do get in touch or sign up via the subscriber pop up on our website. If you would like to completely unsubscribe, the easiest way is to click the unsubscribe link at the bottom of this email. This link is always available to you at the end of every newsletter or promotional email.
Changes To This Policy
If at any time you would like us to stop using your data, you would like access to it or have any questions, please contact us by email: firstname.lastname@example.org or you can call us on 0113 2623174.
Claire Sparrow Pilates Ltd trading as Chapel Allerton Pilates